Privacy Policy

Last updated: September 5, 2026

This Privacy Policy describes how personal information is collected, used, disclosed, and protected when you visit, use, or make a purchase from nevuoptics.com (the “Site”).

Nevu Optics is a brand operated by Nevu Holding OÜ, an Estonian private limited company. Nevu Holding OÜ owns and operates nevuoptics.com and is the business responsible for the products and services offered through the Site.

For the purposes of this Privacy Policy, “Nevu Optics,” “we,” “us,” and “our” refer to Nevu Holding OÜ.

Nevu Holding OÜ is the controller of personal information collected through the Site where applicable under data protection law.

1. Personal Information We Collect

When you visit or use the Site, we may collect certain information about you.

Information You Provide to Us

When you make or attempt to make a purchase, contact us, or otherwise interact with the Site, we may collect information including:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Order and transaction information

• Customer support communications

• Payment-related information

Payment information may be processed directly by our payment service providers, and we may not directly receive or store complete payment card details.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Time zone

• Cookie and similar technology information

• Pages and products viewed

• Referring websites or search terms

• Interaction with the Site

• Advertising and analytics information

We may collect this information using cookies, pixels, tags, log files, and similar technologies.

2. How We Use Personal Information

We use personal information for legitimate business purposes including:

• Processing and fulfilling orders

• Processing payments

• Arranging shipping and delivery

• Providing order confirmations and updates

• Providing customer support

• Communicating with customers

• Preventing fraud and unauthorized transactions

• Improving our products, services, and Site

• Measuring the performance of our advertising and marketing

• Providing advertising and marketing communications where permitted

• Maintaining the security and functionality of the Site

• Complying with applicable legal and regulatory obligations

3. Legal Bases for Processing

Where applicable under European data protection laws, including the GDPR, we process personal information based on one or more of the following legal bases:

• Performance of a contract, such as processing and fulfilling your order

• Compliance with legal obligations

• Our legitimate business interests

• Your consent, where consent is required

• Establishment, exercise, or defense of legal claims

4. Sharing Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These may include:

• Shopify and other ecommerce technology providers

• Payment processors

• Shipping, logistics, and fulfillment providers

• Customer service providers

• Analytics providers

• Advertising and marketing platforms

• Fraud prevention and security providers

• Professional advisers and service providers

These third parties may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required to comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests, or when necessary to protect our rights, customers, or business.

We may also disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

5. Shopify

Our online store is powered by Shopify.

Shopify processes certain customer and transaction information in order to provide the ecommerce infrastructure used by our Site.

Information processed through Shopify may be handled according to Shopify's own privacy practices and applicable data processing agreements.

6. Advertising and Analytics

We may use analytics and advertising services, including services provided by platforms such as Google and Meta, to understand how visitors interact with our Site, measure advertising performance, and provide relevant advertising.

These services may use cookies, pixels, tags, or similar technologies to collect information about visits and interactions with the Site.

Depending on your location and applicable law, you may have the right to limit or opt out of certain forms of advertising-related data processing.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate essential Site functions

• Remember preferences

• Analyze Site traffic and performance

• Detect fraud or security issues

• Measure advertising performance

• Support marketing and advertising activities

You may be able to control cookies through your browser settings or other privacy controls made available on the Site.

Disabling certain cookies may affect the functionality of the Site.

8. International Data Transfers

Nevu Holding OÜ is established in Estonia, but some of our service providers operate in other countries.

As a result, your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including countries outside the European Economic Area.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services

• Fulfill orders

• Maintain business and transaction records

• Comply with tax, accounting, and legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

• Request portability of certain personal information

• Opt out of certain marketing communications

• Lodge a complaint with an applicable data protection authority

These rights may be subject to exceptions or limitations under applicable law.

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option included in the communication.

Even if you unsubscribe from promotional communications, we may still send transactional or service-related communications, including information concerning your orders.

12. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

13. Children's Privacy

Our Site and products are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Links

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal and regulatory requirements.

The updated version will be posted on this page with a revised “Last updated” date.

16. Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Nevu Holding OÜ
Operator of the Nevu Optics brand and nevuoptics.com
Estonia
Email: info@nevuoptics.com